Effective Date: August 27, 2026
This policy explains what data Imple AI collects, how we use it, where it is stored, and the rights you have over it. Imple AI is operated by Betahub AI LLC ("BetaHub", "we", "our", or "us"), 15600 NE 8th Street, Suite B1 #484, Bellevue, Washington, United States of America. For the purposes of the EU and UK General Data Protection Regulation, Betahub AI LLC is the data controller for personal data processed through Imple AI.
This is the commitment customers ask us about most, so we will be direct about it. We do not use your content to train, retrain, fine-tune, or improve any AI model, and we do not permit our providers to do so either.
Imple AI runs on large language models operated by the inference providers listed under Sub-processors below. Each provider is contractually bound not to use your content to train, retrain, or fine-tune any model, and not to use it to improve its own models or services. The models are stateless: your prompts and the generated responses are not retained inside the model. Where we route requests through Microsoft Azure AI Foundry, Microsoft documents these commitments publicly at Data, privacy, and security for Foundry Models.
We also do not sell your data, and we do not share it with third parties for advertising or marketing.
We collect only what we need to operate the service:
Our legal bases under GDPR are the performance of our contract with you (providing the service), our legitimate interests (security, fault diagnosis, service integrity), and compliance with legal obligations. Where we rely on consent, you may withdraw it at any time.
Where you use Imple AI through our Microsoft Teams app, ImpleAI Support Agent, or as an agent in Microsoft 365 Copilot, the messages you send to the agent and the replies it returns are carried by the Microsoft Bot Framework (Azure Bot Service), which Microsoft operates as part of your Microsoft 365 environment. We receive the content of those messages, your Microsoft Entra work-account identity (your name, email or user principal name, and your tenant and object identifiers), and the conversation identifiers Teams supplies. You must sign in with a Microsoft work account belonging to the same organization as your Teams tenant; personal Microsoft accounts and accounts from other tenants are not supported. We use this to authenticate you, to scope your access to the correct organization and project, and to answer your question.
Imple AI can read from, and act on, systems that you or your organization choose to connect. In each case the destination system is controlled by you and not by us, and the data you hold in it remains governed by that system's own terms and privacy policy:
Customer data at rest — your account, projects, documents, and chat history — is stored in Microsoft Azure data centres in the European Union, encrypted in transit and encrypted at rest. When you use a feature that calls an AI model or an external retrieval service, the content needed for that request is transmitted to the relevant sub-processor listed above, some of which process content outside the European Union. Because Betahub AI LLC is established in the United States, our personnel may also access data from the United States where necessary to support and operate the service. All such transfers are made under the Standard Contractual Clauses approved by the European Commission.
We rely on a small number of providers to deliver the service. Each is bound by a data processing agreement:
Our AI inference providers operate abuse monitoring systems that may flag content suggesting misuse of the service. Where content is flagged, a sample may be retained by that provider for review. In the case of Azure AI Foundry, for resources deployed in the European Economic Area any human reviewers are Microsoft personnel located in the European Economic Area; Microsoft describes this process in full in the documentation linked above. In all cases this data is logically separated per customer and is not used to train any model.
You can delete your projects, documents, and chat history from within the application at any time.
If you want your account and all associated data permanently erased, email us at info@betahub.ai and we will action it within 30 days. We retain data for as long as your account is active. After account closure or a deletion request, we remove your content from our production systems and it is purged from routine backups within 90 days. We may retain a minimal record where we are legally required to.
If you are in the EU, EEA, or UK, GDPR gives you the right to:
To exercise any of these, email info@betahub.ai. We respond within 30 days and we do not charge for it.
Data is encrypted in transit (TLS) and at rest (AES-256). Access is scoped to your organization, and internal access to production data is limited to personnel who need it to operate the service. No system is perfectly secure, but if a breach affects your personal data we will notify you and the relevant supervisory authority as required by law.
Imple AI is a business tool and is not intended for anyone under 16. We do not knowingly collect data from children.
If we make material changes we will update the effective date above and notify account holders by email before the changes take effect.
Questions about this policy, or about your data, go to info@betahub.ai, or write to Betahub AI LLC, 15600 NE 8th Street, Suite B1 #484, Bellevue, Washington, United States of America.
See also our Terms of Service.